a. Return shipping fees are at the customer's own expense.The shipping cost for delivering the order to you is covered by us.b. Refunds will be made in the form of the original payment. We will arrange a refund for you within 7 business days of receiving the package.Step 1: Please email our customer service representatives at service@rvideas.store to get a return authorization and return address, stating your order number (e.g. AT12345), items' photos (with tag and package bag) and the detailed return reason. (Please note: We are not in the office to read or reply to emails on the weekends.)Step 2: After receiving your email with exchange/return request, our customer service representatives will send the exchange/return instructions back to you via email. Please follow the instructions to process the exchange/return. Step 3: You will receive refund within one week or have an exchange order processed after we receive your package. We'll email you once processing your refund or exchange and the refund will be issued to your original payment method. Generally, you will receive a refund within 5 to 15 business days. (If no refund is received within 30 days, please contact us via email)
Choosing a selection results in a full page refresh.